Privacy Policy
Udaypay retains customer information, transaction records, KYC documents, financial data, audit logs, and service-related records for as long as necessary to provide services, comply with applicable laws, regulatory requirements, banking partner obligations, and to address disputes, fraud investigations, or legal requests.
Records related to AEPS, DMT, Micro ATM, Credit Card, UPI Collection, Prepaid Card, BBPS, Recharge, and other financial services offered by Udaypay are securely stored and protected against unauthorized access, misuse, alteration, or disclosure.
Udaypay restricts access to retained data to authorized personnel only and implements appropriate security measures to safeguard customer and business information. Upon expiration of the applicable retention period, records will be securely archived or permanently deleted in accordance with legal, regulatory, and operational requirements.
This policy is subject to periodic review and may be updated to ensure compliance with applicable laws, industry standards, and business requirements
Udaypay retains customer information, KYC documents, transaction records, financial records, audit logs, communication records, and operational data for periods required by applicable laws, regulatory guidelines, banking partners, payment networks, and business needs.
All retained data is stored using appropriate administrative, technical, and physical safeguards designed to protect against unauthorized access, disclosure, alteration, loss, or misuse. Access to retained information is restricted to authorized personnel with a legitimate business need.
When records are no longer required for business, legal, or regulatory purposes, Udaypay may archive or securely dispose of such information using industry-standard methods. Disposal processes are designed to prevent unauthorized recovery or access to sensitive information.
Udaypay retains records as required by applicable laws, regulatory authorities, banking institutions, payment service providers, and other relevant governing bodies. Retention periods may be extended when necessary for audits, investigations, dispute resolution, fraud prevention, litigation, or regulatory inquiries.
Udaypay retains customer information, KYC documents, transaction records, financial records, audit logs, communication records, and operational data for periods required by applicable laws, regulatory guidelines, banking partners, payment networks, and business needs.
The types of data retained may include:
- Customer identification and KYC records
- Transaction and settlement records
- Account and service usage information
- Customer support and complaint records
- Financial and accounting records
- Security, audit, and system logs
- Regulatory reporting and compliance documentation